All professional services are available from 8:00am until 10:00pm. An Alaska cruisetour is our award-winning cruise through Alaska's Inside Passage paired with a scenic train ride into Interior Alaska, plus up to 3 nights at McKinley Chalet Resort, our immersive lodge at the gates of Denali National Park. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. Special life jackets are available for children and infants. Our activities to protect the environment have not gone unnoticed. Hours are from 6:00am until 9:00pm. It goes toward expenses incurred on board. Thus you have fewer receipts to check at the end of the cruise -- this is great for longer cruises. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. CC Help Jenn For folks who can't cover this much hold, a cash deposit of less money can be used. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. If so, if one already has a beverage package, then I assume one could only use the OBC credit on board for things like extra cost wine and liquor (e.g., bottles of wine), the gift shop, the spa (also only booked on board) , or special events (like a wine testing) that have a fee (please advise if I misstated this -- thanks in advance). City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. This means that, in addition to paying for the cruise, airfare, excursions and incidentals, you also have to budget for that extra $1,200 or at least to not be available to you during that time. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Other restrictions and exclusions may apply. Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit. HAL reserves the right to apply this price protection and offer at its discretion. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. and the newest one (before yours) with 40 replies: http://boards.cruisecritic.com/showthread.php?t=1145953. For 21+ day voyages (excluding Grand Voyages), eligible guests will receive US$300 credit per person to apply toward their shore excursion purchase(s). Since you don't drink a lot, you can always buy the regular Beverage Card(s) once on the ship and use that for drinks. Great idea, Dave. of your seating request will be listed on your Cruise Contract. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. For your convenience, foreign currency exchange services are available at Guest Services. I guess we will postpone booking as many shore excursions as possible so we can use our shipboard account and hope none of the tours we postpone are sold out. If you receive Onboard Credit, be sure to confirm whether there are any limitations. Discussed here very regularly. Regarding the children, what I was told by HAL is (oh, BTW, I have a 13-year-old son who is a child with autism and, while very high functioning, still has some autistic tendencies, coupled with ADHD) that there were two ways to approach this. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. So it was tough to spend it all! An curved arrow pointing right. All cash advances are subject to restrictions. Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Club HAL. Book and save with our Have It All cruise fare. Limitations apply. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. This should be done well in advance of travel at a Customs office near your home. HAL does listen (at times) to their cruises, so please tell them to allow this. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. Powered by Invision Community. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. It is not that unusual to be given incorrect information by HAL customer service reps. This is NOT unique to HAL, is extremely common practice in the cruise industry, and it is really nothing to get excited about. CC Help Jenn Limited time offer, Savings for Onboard Bookings Only. There are so many choices on your Holland America Line cruise. If you do not want to use a credit or debit card, the ship will collect a cash deposit from you at time of boarding in the same pre-authorization amount. Purchase a Surf plan. Get closer to Alaska's natural wonders aboard our perfectly sized ships. Gift orders must be prepaid and received two weeks in advance of sailing. Capacity is limited for many activities, so book early using your Onboard Credit. Holland America Line is Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. Mobility Equipment: The safety of our guests and crew is our number one priority. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. They say can't use for casino, but never any problem here. We anticipate that your stateroom will be ready at approximately 1:00pm. For more details please go to the U.S. Department of States Visa Waiver Program page. At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. The U.S. dollar is the only currency accepted on board Holland America Line ships. By MissJammin, November 23, 2016 in Holland America Line. Offer expires November 15, 2022. Any excess deposit will be refunded to you at the end of the cruise. Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices. I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. You may choose to participate in as many (or as few) activities as you wish. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. All other questions and concerns regarding air arrangements should be directed to your travel advisor. For some people it isn't a lot, for young families I could be quite a bit of what they set aside for splurging. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. Powered by Invision Community. From rejuvenating at the spa while enjoying ocean views to making magical memories during once-in-a-lifetime excursions, weve got you covered. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. CC Help Jenn Heres how you can put Onboard Credit to good use: From fishing and wildlife encounters in Alaska to hot springs in Iceland and horseback riding in Half Moon Cay, youre sure to find the perfect excursion as you explore destinations and ports of call. (Remember that checked baggage might not be accessible at all times.) Allsuch requests should be made before sailing through your travel advisor. For questions about your service or about billing, please contact your home network customer service. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Offer applies to 1st/2nd guests in a stateroom only. Hi! We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. Started August 27, 2021, By Also, stop your newspaper delivery or have a friend or neighbor take them in for you. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. However, effective on voyages commencing July 1. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. Also, be sure to enjoy the Compass book located in your stateroom. Holland America Line does not recommend storing medication in any mini-bar. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Shore Excursion credit is based on cruise duration and is per person, not per stateroom. Additional communication instructions can be found on board the ship in your stateroom information directory. I had enough OBC last cruise on the last night that I just bought a GoPro Hero 7 from the Photo Gallery rather than leave any on the table. If you plan on bringing a scooter on the ship, please contact: Phone: 1-800-547-8493 (locally at 1-206-626-7044), Email:GuestAccessibility@HollandAmerica.com. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. It's not a deposit, but they do hold the funds on your card. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/
I've had rental car companies put holds of $300-$500 on my credit card. For Alaska cruisetours and 6- to 9-day voyages, eligible guests will receive US$100 credit per person to apply toward their shore excursion purchase(s). If this were the only credit card we had AND if we needed to have those funds available for spending while traveling to the pier or while on the cruise, then that would be a problem (I am so thankful my in-laws paid for ours for us; we just have to reimburse them for any expenses after the cruise is over). Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. While some credits are Please refer to Express Docs for more specific information regarding your arrival airport. During the voyage, a safe to store your valuables and important documents is available in your stateroom. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. Packing Advice: We also suggest that you consider placing articles in clear plastic bags inside your baggage to minimize handling by airport security screeners. We will acceptU.S. travelers checks. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. Also, you will need your ship card when you disembark. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. Bidis essentially flavored cigarettes are not generally permitted entry. If you dont use it, you lose it. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. WebResident's Offer: Up to $200 discount plus up to $100 Onboard Credit with Holland America For a limited time, residents of Arizona, California, Florida and Nevada can save big on Holland America Line! Please note: This service is available only on days of sailing. And, yes, it's best not to speculate, as I probably shouldn't, either. With Carnival, they held $70X4 adults and $70X2 kids. What you need to know before you go on a Holland America Line cruise. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. For this reason, Holland America Line has size and weight guidelines for scooters. In the absence of running water, use alcohol-based hand sanitizers to protect your health. I appreciate the info above, being relatively new to HAL. Receive exclusive upgrades and bonus amenities when you book early. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. Make the Most of Onboard Credit. A passport is still the preferred document. Have It All Early Booking Bonus Offer (Early Booking Bonus Offer) is available for a limited time, on a first-come, first-served basis, to the first guests who make a new booking in connection with the Early Booking Bonus Offer while it is available. Learn more, If duty-free shopping makes your heart skip a beat, then you may love using Onboard Credit in our signature shops. Please note that this is a U.S. government regulation over which Holland America Line has no control. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Please fill out the form and return it to the Guest Services as soon as possible. As previously mentioned in the BAGGAGE POLICIES & PACKING ADVICE section, you should not place valuables in your tagged luggage. No, the cash deposit is the same as the credit card deposit. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. These will be used first and are not refundable. If you do not choose to adjust this daily charge while on board, your payment becomes final and nonrefundable. Plastic water bottles are not allowed. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. You will claim your luggage when you arrive at your final airport destination. For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Cooking facilities onboard are not considered kosher. But after reading the above post it looks like I will have to have the full 420.00. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. 1. The final amount billed may take up to 24-hours following disembarkation. Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. Enjoy warm sunshine, shimmering seascapes and vibrant cities. On the second day, go to the desk (or a kiosk) and ask for a copy. I was told by my PVP that this amount was "suggestive" and that I could put down say a 200 deposit by cash, then if my account exceed or was getting close..to this amount to just go and put down more funds, a bit of a pain. I was told that if there is a waiting list for an excursion, then you get put at the bottom of the list,so make sure there isn't a waiting list before cancelling & rebooking! All guests should keep themselves advised of changes in government requirements. Oh, well, the bottom line is the money is not available to spend. I have a $200 obc . $150 from HAL $50 from TA. Cash is accepted in our casinos. Fax Service: Please contact the Guest Services for details if you wish to send a fax. A customary fee will be charged for services and medications dispensed. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Please speak to the Future Cruise Consultant regarding other amenities for these voyages. Reconfirm any special transfer requirements for disembarkation with the on board. You do not need to include any suffixes on your airline ticket. Upon disembarkation, your bags are delivered directly back home. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. It is also your access card to your stateroom. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) WebMake travel your tradition during Holland America's 150th year of cruising!
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